At Garden Supplies and Gifts we are committed to selling high-quality products we hope you'll enjoy using.
Please ensure that you check your items carefully before they are used or installed.
We recommend that you keep your receipt or order number, which can be found on your order confirmation or on the delivery packaging, as you might need it as proof of purchase in the event of any issues which may arise.
Within 30 days
Most things we sell are covered by our 30-day money-back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we’ll give you a refund.
Some items like opened seed packets, used items can't be exchanged or refunded, unless they're faulty.
Our 30-day money-back guarantee does not affect your statutory rights.
Consumer Contracts Regulations
If you have ordered by internet (this website), your rights are protected under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as they are referred to in full.
If you have any questions regarding a refund or return, please contact us, we always want to help and ensure customer satisfaction.